What is the cost estimation for an alarm system?

The accurate cost estimation of your alarm system is totally dependent on your requirements such as size of premises, monitoring required and type of system to be installed. Systems start from £410+VAT Please contact us to arrange a site security survey to assess your need further.

What’s the difference between wire free and wired alarm systems?

Wire-free alarm systems use wireless signals, rather than physical cables to connect detectors and the control panel. Wire-free security systems are as reliable as the old wired systems, meaning your alarm can be installed without damage to buildings or disruption. However, it is important to know that there is a huge difference between the high spec, rigorously tested products used by professional companies like Bucks Security and off-the-shelf alarms that can be bought online and at DIY stores. These will not conform to BS standards nor meet insurers criteria.

Are there any hidden extras with a Bucks Security system?

Unlike some companies who charge very little for installation then lock you into sky-high annual charges, there are no ‘hidden’ extras with Bucks Security. Our friendly experts want you to have the alarm that is designed specifically for you and your property. Your quote will clearly list the annual service charge, monitoring charges and cost of call-outs.

I have pets, can I have a burglar alarm?

All our alarm systems can be adapted for homes with pets. We can design your burglar alarm with easy options to allow for pets in the house.

Will I have to remember yet another PIN code or complicated setting routine?

Our proximity key fob will set and unset your alarm instantly. With no codes or sequences to remember, it’s simplicity itself or if you prefer a code that’s fine.

What if my alarm goes off by mistake?

This is many people’s biggest concern about having an alarm. False alarms are rare with a professionally fitted and maintained alarm. As you leave the building, the control panel will tell you if any monitored doors or windows contacts have been left open. Setting and unsetting the alarm is easy and proximity key fobs make it simple and instant.

With a monitored alarm system, your alarm is connected 24 hours a day to a manned monitoring station. Any alarm activation will be checked electronically to see if it is a genuine activation. If so, the police will be alerted along with your key holders.

An annual maintenance contract is the best way to ensure your alarm system is fully functioning to minimize false alarms. With a maintenance contract you will also be able to speak to an engineer for advice at any time if you have a problem.

Can I add smoke detectors to my alarm system?

Absolutely! It is simple and inexpensive to add smoke detectors to commercial and domestic alarms and we always recommend it. Unlike DIY smoke detectors, there are no batteries that might run down. Your Bucks Security alarm is powered by mains electricity and has a back-up battery in the event of a power failure. We will also check your smoke detectors and back-up batteries each year when we service your system, so you can be assured you and your family, or your business and customers, are safe.

What happens to the burglar alarm if we extend the premises?

Bucks Security Intruder alarms and fire systems are designed to be flexible and today’s wire-free security systems are simple to extend. If you expand your business or make improvements to your home, just let us know and we will be able to reconfigure your system as needed.

How do I know my burglar alarm is working?

Since installing an alarm is one of the most effective ways of deterring intruders, many alarms are rarely put to the test! There’s a simple ‘Test’ option you can try any time for reassurance but the most important thing you can do is ensure you have a maintenance contract. From £1 a week for a preventative maintenance contract, Bucks Security will be available for advice and call-outs and will visit your home each year (twice yearly for monitored systems) to conduct a thorough test of your whole system and renew or replace parts and batteries as necessary.

I have an old alarm system that isn’t working properly.

Bucks Security can service and maintain all alarm systems, not just our own. We will thoroughly test your old alarm system and let you know what needs repair or replacement to get it in working order and how much that will cost. Old, unreliable alarms with complicated system settings can be replaced with new, easy-to-use models, often for less than you might think

How can I let other people access the premises without compromising security?

Bucks Security alarm systems can be programmed so each person who uses your home or business has their own access code. Users can also set and unset their alarms remotely using a app if a compatible system is installed.

My insurance company insists on an alarm from a NSI/SSAIB company. What does this mean?

The SSAIB and NSI are the two leading Police recognized regulatory bodies for security alarm installers. Bucks Security is regulated by the SSAIB. While some may specify one approval body, all insurance companies should accept an alarm installed by a security company approved by either the SSAIB or the NSI.

Will I own the system?

Some alarm companies install a system cheaply, then lock you into an expensive annual rental agreement or get you to sign up for long-term maintenance contracts which can rocket in price.

At Bucks Security we believe in working in the most simple, open way. You pay an agreed price to have the alarm installed so you own it outright. If you choose the extra security of a monitored system, there is an annual charge for monitoring and maintenance. Audible only systems have a maintenance contract which is renewed annually at your discretion.

What guarantee does Bucks Security offer and what happens if there is a problem after that?

Your alarm is fully guaranteed for 12 months. After that, if you have a maintenance contract we’ll come out to you any time your alarm needs attention (call out charges apply). Batteries need replacing from time to time and parts can become damaged or deteriorate. If this happens, we will advise you of the full cost and discuss options before we carry out any work.

Does Bucks Security offer a 24-hour call-out service?

Yes, Bucks Security offers a 24-hour call-out service and emergency attendance to site, within the four-hour time limit specified by police and regulatory body guidelines. Details will be included in your handover documents.

Can I protect sheds, garages and outbuildings?

Wireless alarm systems are ideal for protecting external buildings and gates. You can set and unset these areas separately from the main control panel in the house.